Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Emergency Maintenance Notice

The Pokémon TCG Live game client is being taken back offline for emergency maintenance to investigate ongoing issues with latency, code redemptions, and matchmaking. Please see the Version 1.25.0 Gameplay Experience Disruptions thread for the latest updates.

Fresh Install, Cannot Progress Past Language Selection Screen

I have installed Pokemon TCG Live. I started it up for the first time and it asks me to select a language. I select English and Continue. It gets stuck in a white screen. Sometimes a bar at the bottom will pop up with a back arrow and an 'X', but the back arrow doesn't work and the 'X' sends me back to language selection. I tried closing and reopening application with task manager, but it just repeats the same issue.

I am unable to play Pokemon TCG Live at all.

Processor: AMD Ryzen 5 3600 6-Core Processor         3.60 GHz

RAM: 64.0 GB

64-bit operating system, x64-based processor

Windows Edition: Windows 11 Home

Version: 22H2

OS Build: 22621.2134

Experience: Windows Feature Experience Pack 1000.22659.1000.0

Comments