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Bug: when searching deck for cards of item/supporter/trainer no valid cards

Does anyone else have this issue?

See picture below, I have to then discard the card without gaining the cards that are actually there, as it shows, I had 9 valid cards but wasn't able to get any. Happened later in the game with another card too.

This makes it harder to be able to win or have atleast a chance at winning, if you can't use your cards sadly enough.

Could this kindly be looked at?

It happened in a battle: standard casual

Thank you.


Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 402 mod
    100 Comments 25 LOLs 5 Answers 25 Likes

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!