Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for maintenance from 16:00 ~ 18:00 (UTC) on February 24, 2026.
Please see the Maintenance Notice - 02/24/26 for more information.

Game freezes after getting a supporter card

snorlaxpompa
snorlaxpompa Member Posts: 3 ✭
First Anniversary First Comment
edited May 2025 in Pokémon TCG Live Bugs & Feedback #1

When im in a match, getting a supporter card freezes the game

Comments

  • snorlaxpompa
    snorlaxpompa Member Posts: 3 ✭
    First Anniversary First Comment
    #2

    Freeze may be wrong word. It makes the supporter stuck in the middle of the screen so you can't do anything

  • lageekpolis
    lageekpolis Member Posts: 3 ✭
    First Comment
    #3

    I've had the same a couple of days ago, after a couple of tries it did work again without that issue.

    Was this for you in ranked or casual mode?

  • itach91
    itach91 Member Posts: 2 ✭
    First Comment
    #4

    Today its happens to me too, 5 games in row, only option is close game.

    Edit: Its problem with item cards, this one bug the game atm

    tcg4.png


    tcfg.png tcg2.png tcg3.png


  • Mod_Bee
    Mod_Bee Moderator Posts: 1,303 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #5

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

  • ListlessBebop
    ListlessBebop Member Posts: 20 ✭
    10 Comments 5 Likes First Anniversary 5 Agrees
    #6

    What’s the point of this forum then?

Categories