Cannot take the prize cards

AFQC · July 21

I can't take the prize cards after I attack opponent 's pokemon and also can't continue the game.

DoubleCure · July 21

Did your attack knock out your opponent's Pokemon?

You only take prize cards if it was KO'd... also, attacking ends your turn, so you can't continue doing anything else until your opponent turn ends.

AFQC · July 22

I'm sure that I've knocked out my opponent's pokemon, and it's still my turn...

I used Dusknoir's ability and put 130 on opponent's Budew...🥲

PikaCarter2025 · July 22

if you did nock them out, then I would suggest asking @Mod_Nova or another mod for a support ticket.

Mod_Nova · July 22

Hi @AFQC, welcome to the community!

Thanks for confirming that you knocked out your opponent's Pokémon and are still experiencing this issue. Please contact our support team at this link with further information.

AFQC · July 24

Thank you very much. I've sent the email to your support team, thank you.🙏🙏

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