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Help with redeeming credit issues!
LeJitte
Member Posts: 3 ✭
I tried to redeem after having 400k credits and went to get 4 Gold Double Turbo and it said redeem failed. On the 3rd try it was successful but charged me 24k credits. It's acting like I bought 12 of them. Am I just out of luck? That's 8 extra Golds I could've purchased. Can anyone help?
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Answers
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Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!
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