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I can't get any Booster Packs due to some error.

Rdkkkkk Member Posts: 4 ✭

July 2023 in Pokémon TCG LIVE Bugs & Feedback #1

Whenever I try to scan some QR code, it just won't load. It runs for a few seconds and then says "invalid code". This also occurs when trying to type them normally. Can you help me?

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Best Answer

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  Gem122 Member Posts: 4 ✭

  

  July 2023 #2 Answer ✓

  Quite a few of us are having the same issue. Seems like the only thing we can do at this point is to wait for the devs to notice the issue and fix it. :(

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Answers

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  Rdkkkkk Member Posts: 4 ✭

  

  July 2023 #3

  https://community.pokemon.com/en-us/discussion/comment/16066#Comment_16066

  Yes, that's why it's important to report the error to the game's support.

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  Mod_Skrilla Member Posts: 325 ✭✭✭

  

  July 2023 #4

  Hello Trainer,

  I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

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