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Can't redeem any Chaos Rising codes

Venti1707
Venti1707 Member Posts: 2 ✭
First Comment
in Pokémon TCG Live Bugs & Feedback #1

Specifically, any Chaos Rising booster pack codes. Any other product works fine. These codes were given to me from a friend & others who have, unfortunately, discarded all receipts in the process.

I have contacted Support and they have insisted that I provide a proof of purchase.

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Answers

  • DoubleCure
    DoubleCure Member Posts: 3,229 ✭✭✭✭✭
    5,000 Agrees 5,000 Likes 1,500 LOLs 2500 Comments
    #2

    I'm having no issues... what exactly do you mean by "can't redeem"? Is there an error message, and what does it say?

  • Venti1707
    Venti1707 Member Posts: 2 ✭
    First Comment
    #3

    Gives a "communication error" whenever I try to redeem.

  • DoubleCure
    DoubleCure Member Posts: 3,229 ✭✭✭✭✭
    5,000 Agrees 5,000 Likes 1,500 LOLs 2500 Comments
    #4

    It could be a server issue rather than a problem with your specific codes or the Chaos Rising set. Have you tried redeeming them again?

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