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Bug Report: Opening 10+ Promo Packs Using “Claim All”

A bit of a niche case, but I wanted to report two bugs that occur when opening more than 10 promo packs using the “Claim All” feature. Note that when you attempt this, you will first open 10 packs together, then immediately open any remaining packs together.

First bug: when opening the second set of packs, duplicates of cards pulled during the first ten packs will have the “new” tag at the top, even if they shouldn’t. (I.e. Say I’m opening 12 packs. In the first 10 packs, I pull my first promo Tepig, so it has the “new” tag. The second Tepig I open in that first 10 does not have the new tag, as expected. For the next wave of 2 packs, when I open another Tepig, it also has the “new” tag, despite already being opened in the first 10).

Second bug: After opening both sets of packs, you are shown the results screen that lists all the cards you pulled. However, when opening more than 10 packs at once, this screen only shows the cards you pulled in the second set of packs. (I.e. I pull my first promo Tepig in the first 10 packs, but no Tepig in the second set. Tepig will then not be on the results screen).

Overall, these are not exactly game-breaking issues, and it’s unlikely most players will run into these bugs, but I was curious what would happen and wanted to share the results. If there’s ever any other method introduced where players open more than 10 packs at a time, I suspect these same bugs will occur.

In my own opinion, even if it is a bit buggy, I absolutely love that “Claim All” now works for promo packs!

Comments

  • DoubleCure
    DoubleCure Member Posts: 2,381 ✭✭✭✭✭
    2,500 Likes 2,500 Agrees 1,000 LOLs 100 Answers

    That does happen indeed... would be nice if could be fixed.

    I also agree that even with bugs it's a very useful improvement they finaly did... before that improvement opening promo packs was absolutely annoying.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,415 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees

    Hi @SpiderAtom, thanks for sharing your experience. We understand your concerns with encountering issues when playing. We recommend submitting a ticket with these details at https://support.pokemon.com/ (select TCG Pocket, then click “Contact Us”) so the team can properly investigate.