Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Accidentally clicked on delete data no Pokémon TCGP

sn0wak
sn0wak Member Posts: 1 ✭
in Pokémon TCG Pocket Bugs & Feedback #1

I accidentally clicked on delete data on Pokémon TCGP, and now when i try to login with mail, it says there is no game data. Is is possible to recover my account?

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,382 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees
    #2

    Hi there, @sn0wak. Our support team can check into this for you and help. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Pocket link, and click "Contact Us." Thank you for reaching out!

  • boncet
    boncet Member Posts: 2 ✭
    Name Dropper First Comment
    #3

    Hey @sn0wak just checking did you manage to recover your data back? Did the support team manage to help you out?

  • DoubleCure
    DoubleCure Member Posts: 2,181 ✭✭✭✭✭
    2,500 Likes 2,500 Agrees 500 LOLs 100 Answers
    edited April 7 #4

    @sn0wak and @boncet

    If you have deleted your save data from within the game, the save data cannot be restored even if you submit a request to restore data.

    Source: Official TCG Pocket Support FAQ

Categories