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Bug Report - Handy Card Collection Missions

Tyranitar66501
Tyranitar66501 Member Posts: 1 ✭
in Pokémon TCG Pocket Bugs & Feedback #1
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While clearing the Handy Card Collection Missions, the cards cannot be recieved. It displays an error and then returns to the title screen.

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Comments

  • DoubleCure
    DoubleCure Member Posts: 2,048 ✭✭✭✭✭
    1,500 Likes 1,500 Agrees 500 LOLs 100 Answers
    #2

    I had an error too, but after restart the app it worked and got the items.

  • violet_stars
    violet_stars Member Posts: 2 ✭
    First Comment
    #3

    I’m also having this issue, but it won’t resolve even when restarting the app. It happens regardless of when I select complete all or for just one mission.

  • violet_stars
    violet_stars Member Posts: 2 ✭
    First Comment
    #4

    I’m having the same issue, but restarting doesn’t work. Regardless of how I try to claim the rewards (all together or individually), it won’t work.

  • Dialga-Arceus
    Dialga-Arceus Member Posts: 1 ✭
    First Comment
    #5

    I’m having the same problem too. Restarting the app doesn’t work for me.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,303 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #6

    Hello @Tyranitar66501! We recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon TCG Pocket link. From there click "Contact Us" Thanks!

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