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Issues when redeem the code

Nedcards
Nedcards Member Posts: 3 ✭
First Comment
edited October 2022 in General Pokémon TCG LIVE Discussion #1

Now, I try to redeem the Pokemon go code , the page says, “server error” and when I try to redeem again says that it is was already been used. But I can't see any pokemon go card in my game. I try to restart the game several times, but it not working.

Answers

  • Shuckninja
    Shuckninja Member Posts: 3 ✭
    5 Likes 5 Agrees First Comment
    #2

    I just had the exact same issue. I seem to have lost the 10 Pokémon go codes I redeemed.

  • TechHog
    TechHog Member Posts: 2,869 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers
    #3

    Close and reopen the game, then check your collection for new cards.

  • ChurrinAria
    ChurrinAria Member Posts: 1 ✭
    Photogenic First Comment
    #4

    I had the same issue with 3 decks. I dont know what can i do get my decks.

  • Nedcardss
    Nedcardss Member Posts: 1 ✭
    First Comment
    #5

    I try close and open for several times，but I still can‘t see my new cards

  • MrNexxT
    MrNexxT Member Posts: 2 ✭
    First Comment
    #6

    Not happy server error then I lose my codes after trying again and don’t get my rewards I’m about to snap

  • keldoge
    keldoge Member Posts: 1 ✭
    Photogenic First Comment
    #7

    Having the same issues. :( Restarting/reinstalling doesn’t help.

  • TPCi_CursedSoup
    TPCi_CursedSoup Administrator Posts: 287 admin
    250 Likes 100 Comments Second Anniversary 25 Agrees
    #8

    Just dropped an announcement on this here.

    Thank you for your patience and all the reports.

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