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Why does it say when i try to redeem a code I can’t and it says I have to play in a Pokemon live

Jakoan90
Jakoan90 Member Posts: 2 ✭
First Comment
in Pokémon TCG Bugs & Feedback #1

Help! I want to redeem my Pokemon pack I got but is says I need to play Pokemon live! I don’t understand what to do. I have battled in ranked and casual battles

Best Answer

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #2 Answer ✓

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

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