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FIX DOUBLE QUE ISSUE!!!

The phone app is horrible. Often when you que into a game it will que twice. The avatar screen comes up. Game starts. Another avatar screen comes up and the app freezes. Then when you reopen the app you've lost two games worth of rank points. It is so frustrating to win 3 games in a row then lose the rank points from a glitch! This has existed the whole time the game has existed. Why does Pokémon not care about their cars game players?