Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Booster pack code cards not redeeming

Options
KaylSSBE
KaylSSBE Member Posts: 1 ✭
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

I keep scanning new code cards from booster packs an going to TCG live to redeem my cards and then I never get the cards. I looked it up and all it says is that the cards will be automatically added but I have nothing new. My inbox is empty. I scanned the codes in with my camera and clicked redeem codes like always. Still nothing. I have lost maybe 10-15 codes this way in less than a month. Please help.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 946 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

Categories