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Deck Search Bug

I am encountering an issue that is making the game unplayable.

Randomly when I use any kind of deck search (Artazon, VIP, Forest Seal, Arven) I am given this screen.

It can happen on one deck search and not the next. There is no way to go back to the board, I just have to wait for it to time out. Multiple of this glitch is enough to get me to forfeit and close the app.

Comments

  • CaptN_Kranchh
    CaptN_Kranchh Member Posts: 1
    First Comment

    I’m having the exact same issue. Either a deck search for energy or Pokémon, or even just recently an attack by Radiant Greninja, the two 90 attacks weren’t there to drag onto opponent’s Pokémon. I’ll just sit there and sit there waiting, until I am forced to restart the app. Because I am playing Ranked, I drop rank with a loss every time. I’m on iOS btw (happens on both iPhone and iPad).

  • Jejje33
    Jejje33 Member Posts: 1
    First Comment

    Same issue, everytime i use Artazon i get the same screen.

  • Mod_Skrilla
    Mod_Skrilla Moderator Posts: 293 mod
    5 Answers 25 Likes Second Anniversary 100 Comments

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"