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LOGIN ERROR

How do I fix my issue with logging in? When I go to log in the login bar becomes gray and it stays gray. If I hit the enter and continue button on the keyboard instead I get an internal server issue. This has been happening pretty much ever since I received the app. Not just this device but all of my devices. It had worked a few times when I first downloaded this app but after that when I struggle to migrate everything over this is when the issue started.