The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
Your previous thread may temporarily be unavailable while we move discussions. We appreciate your patience!
Error 10099 Issues - 11/03/23 (UPDATED)
Update 11/03 - 3:06 PM (PDT): Maintenance is complete, and players can access the game once again.
Thank you for your patience during this time.
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Update 11/03 - 10:17 AM (PDT): The game will be down for emergency maintenance today starting at 11:00 AM PDT(18:00 UTC).
Estimated downtime is scheduled for 5 hours to implement the fix for login error "10099" players are experiencing.
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Update 11/01 - 5:24 PM (PDT): The team has identified the cause of this issue and is actively working to get a fix into an update as quickly as possible.
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Hi everyone,
The team is investigating an issue where some players receive a 10099 Error after today's update when accessing the game.
If you're experiencing this issue, try uninstalling and reinstalling the game on your computer or mobile device.
If the issue persists, please submit a ticket to our Support Team and provide information on what device or the OS this happens on.