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Issue for first time user

Risinko1995
Risinko1995 Member Posts: 1

When I made the switch from TCG online to live it automatically goes to the friend request screen, and the professor tells me to customize my icon. After the speech bubble disappears the screen darkens and nothing can be selected and I cannot go to the main screen. This continues to happen with every log in attempt and even after uninstalling and redownloading the app on my phone and tablet. Now I am totally unable to play.