The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.
Fix for inability to search cards?
I'm on pc, this doesn't seem to happen on mobile. When searching my deck or prize cards seemingly randomly I can't select a certain card. This happens with all pokeballs (ultra ball, nest ball, hisuian heavy ball, etc.), miraidon, adaman, battle vip, artazon, mesagoza, and probably more I can't recall. This is completely breaking the game for me. The viable cards all appear (I can even look at non-viable cards) and they all look the same but when I try to select one I can't interact with it at all. I know that it's in my deck because I initially thought maybe it was in my prizes and the game was glitching but using hisuian heavy ball I can confirm that the card is in my deck and my search function just isn't working. The frustration of losing games for reasons completely out of my control has me very close to quitting. This is completely ridiculous. Does anyone know how to fix this?
Answers
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Hello Trainer,
I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".
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