Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on July 15, 2025 while an update is being applied. Please see the Version 1.28.0 Patch Notes for more information on changes and content additions.

Cards don't display

Options
jester613
jester613 Member Posts: 1

I just migrated over to tcg live and can't see any of my cards, they just display as the pokemon card back, so I have no idea what card is what. The game also freezes continuously. Unable to play because of either of these issues.

Comments

  • Mod_Butterfly
    Mod_Butterfly Member Posts: 67 mod
    10 Comments First Anniversary First Answer

    Hi there Trainer,

    Thank you for sharing. I recommend you open a ticket for this instance. To do so, please visit   https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. Once there select, "Contact Us".

    Any feedback shared will be relayed for review.

    Thanks!