The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.
Pokemon TCG Live Bug/Error/Frustration
Hi everyone,
I'm unsure if Pokemon Company reads these forums but I was wondering what is the best way to reach out and get a response about the mobile version of Pokemon TCG Live? I have been trying to get it tow work on my Google Pixel phone and Tablet (both which far exceed the system requirements for this game) but when I attempt to login, the gray login button just gets grayed out. I've been troubleshooting it for awhile (clearing cache, uninstall reinstall, factory resetting my device, and any other tip/trick I could find online) and have had no success. Any help would be great.
Comments
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Hello Trainer,
Thank you for your report. I recommend you open a ticket for this issue with the support team. To do so, visit support.pokemon.com then click the Pokémon Trading Card Game Live link. From there click "Contact Us".
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