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Where are my packs?

Babytronluver69
Babytronluver69 Member Posts: 1

I recently opened 12 scarlet and violet packs and redeemed the code cards the twelve packs came up and then as soon as I clicked the pack to open it. It put me in a game and I was obviously mad but I left the game and when I got back to the lobby none of my 12 packs were there with no new Pokémon! I just want my packs please that was 60$ worth of packs.

Answers

  • TechHog
    TechHog Member Posts: 2,899 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 LOLs 250 Likes

    You got the cards most likely, but unfortunately there's no way to know which cards came from the packs. You could try submitting a ticket if you have proof of purchase and maybe they can verify that the packs were opened.