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[Pokémon TCG Live] Maintenance Notice

The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on July 15, 2025 while an update is being applied. Please see the Version 1.28.0 Patch Notes for more information on changes and content additions.

Code Card Redemption Players Affected

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TPCi_CursedSoup
TPCi_CursedSoup Administrator Posts: 298 admin
250 Likes Third Anniversary 100 Comments 25 Agrees
edited May 7 in General Pokémon TCG Discussion #1

Hi Trainers!

The team tracked down all those who had failed redemptions and identified which packs were lost. If you noticed you received/have extra booster packs when you log on, this is why.

Please reach out to our Support Team for those who didn't receive booster packs but ran into code redemption issues.

Comments

  • JFi5hnutz
    JFi5hnutz Member Posts: 1 ✭
    First Comment
    #2

    Hi there. Just regarding Pokémon redemptions. I have several Pokémon decks where the codes have succeeded successfully I can see the decks however the game won’t let me use them.

    kind regards

  • TPCi_CursedSoup
    TPCi_CursedSoup Administrator Posts: 298 admin
    250 Likes Third Anniversary 100 Comments 25 Agrees
    #3

    Hi there. Just regarding Pokémon redemptions. I have several Pokémon decks where the codes have succeeded successfully I can see the decks however the game won’t let me use them.


    kind regards

    Would you mind letting me know which decks exactly?

  • qwertyuiop26500
    qwertyuiop26500 Member Posts: 18 ✭
    Second Anniversary 10 Comments
    #4

    he may not have the cards

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