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Code Card Redemption Players Affected

TPCi_CursedSoup
TPCi_CursedSoup Administrator Posts: 287 admin
250 Likes 100 Comments Second Anniversary 25 Agrees
edited October 2022 in General Pokémon TCG LIVE Discussion #1

Hi Trainers!

The team tracked down all those who had failed redemptions and identified which packs were lost. If you noticed you received/have extra booster packs when you log on, this is why.

Please reach out to our Support Team for those who didn't receive booster packs but ran into code redemption issues.

Comments

  • JFi5hnutz
    JFi5hnutz Member Posts: 1 ✭
    First Comment
    #2

    Hi there. Just regarding Pokémon redemptions. I have several Pokémon decks where the codes have succeeded successfully I can see the decks however the game won’t let me use them.

    kind regards

  • TPCi_CursedSoup
    TPCi_CursedSoup Administrator Posts: 287 admin
    250 Likes 100 Comments Second Anniversary 25 Agrees
    #3

    Hi there. Just regarding Pokémon redemptions. I have several Pokémon decks where the codes have succeeded successfully I can see the decks however the game won’t let me use them.


    kind regards

    Would you mind letting me know which decks exactly?

  • qwertyuiop26500
    qwertyuiop26500 Member Posts: 17 ✭
    10 Comments First Anniversary
    #4

    he may not have the cards

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