The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on July 15, 2025 while an update is being applied. Please see the Version 1.28.0 Patch Notes for more information on changes and content additions.
Trainer Club Password Change and now can’t log into app on Chromebook?
I play Live on a Lenovo Chromebook. I needed to update my Trainer Club pw today and after doing so have been unable to get back into the game. I’ve tried uninstalling but nothing has worked. After I am prompted to select a language preference, my only options are to create an account, forgot username or forgot password. I don’t have any more of the box to actually enter username/pw. Has anyone encountered this? I’ve clicked Create and then was able to log in on the website but it doesn’t link to the app. If I X out, I’m taken back to choosing a language preference. Thanks for any suggestions!
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Hello Trainer,
I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".
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Support wrote back. While I was able to download the game on a Chromebook and play it until I changed my password, chromebook is not a supported format and I needed to have the game on a supported device.
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