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REPORTING A BUG

Jase80
Jase80 Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

I was looking at my opponents discarded V union as they played it when doing so it kept the UI for the discard pile however I could not close out of it in order to play my turn. I have a video however it is too large of a file to attach.

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 701 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

  • xaun
    xaun Member Posts: 11 ✭
    10 Comments First Answer Name Dropper Photogenic
    #3

    this happens all the time. they won't fix it, been reported multiple times.

  • MrsRycoda
    MrsRycoda Member Posts: 1 ✭
    First Comment
    #4

    Hello! I’ve been dealing with a glitch & I’ll lay out an example:

    Say I have a Pokémon in the active spot with 2 different types of energies on it. When I go to retreat it, the game will not allow me to choose which energy to use to retreat. In fact, it won’t let me choose either energy & forces me to time out, then it picks an energy for me (Usually never the one I intend). I have found this is the case no matter the Pokémon & no matter the energy type. Anyone know where would be best to report this? It’s starting to get annoying fr.

  • Udeenisme
    Udeenisme Member Posts: 1 ✭
    First Comment
    #5

    I get error 10011 when I try to log in, how do I solve this?

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