Active Pokémon not working

LovelyPond

Almost always, whenever my opponent knocks out my active Pokémon, the game chooses one of my benched for my active. Something about the elapsed timer ending I think

Mod_Skrilla

Hello Trainer,

I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

TechHog

If you're on PC, sync your system clock.

LovelyPond

https://community.pokemon.com/en-us/discussion/comment/10534#Comment_10534

Yes, I am on a Windows 10 PC. It's set to automatically sync the clock and is always accurate.

Is there something else I need to do to sync the clock for the game?

TechHog

https://community.pokemon.com/en-us/discussion/comment/10542#Comment_10542

Nope, just that.

LovelyPond

https://community.pokemon.com/en-us/discussion/comment/10534#Comment_10534

Yes, I am on a Windows 10 PC. It's set to automatically sync the clock and is always accurate.

Is there something else I need to do to sync the clock for the game?