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Unable to do anything at beginning of/during match (PC - Windows)

So I migrated from PTCGO to Live today. Built a Standard deck around Metagross VMax, and started looking for matches. From the five matches I started, the game got stuck at the beginning of the match three times (when drawing your opening hand; see image), one time it got stuck when I draw the Poké Ball item card, similarly keeping being displayed as in the image, and one time I got to the end of the match and won. When it happens, the times starts going off every now and then, but it doesn't do anything when the time's up. Upon conceding, it leads me to a grey, empty screen, and I have to restart the app. Does anyone have any idea why this keeps happening or how to resolve it when it happens? Is it linked to specific cards?