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Credit just getting eaten

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Sadgeasf
Sadgeasf Member Posts: 1

Tried multiple times to craft some cards and my credits got eaten with no cards and it just says exchange failed.

Comments

  • jon11w
    jon11w Member Posts: 165 ✭✭✭
    100 Agrees 100 Comments 25 Likes First Anniversary

    If you don't get the cards when you hit exchange you have to exit the client and restart and you'll have the cards. Don't hit exchange again.

    I lost 8k credits the other day because of this bug.

  • Mod_Butterfly
    Mod_Butterfly Member Posts: 67 mod
    10 Comments First Anniversary First Answer

    Hi there, Trainers. I recommend for this instance you open a ticket with the support team. To do so, please visit https://support.pokemon.com/and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".