Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for maintenance from 16:00 ~ 18:00 (UTC) on February 24, 2026.
Please see the Maintenance Notice - 02/24/26 for more information.

Generic Server Error When Purchasing with Crystals

airsh1p
airsh1p Member Posts: 1

I just attempted to buy the Champions Path Marnie bundle from the shop for 2000 crystals and I received a generic server error that said the transaction was unsuccessful. I tried again and got the same message. Upon restarting the app I was charged 4000 crystals for duplicate copies of the bundle.

Is there some way to get the crystals refunded?

Thanks!