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What do I do if customer support flat out refuses to help me?

Softaboy
Softaboy Member Posts: 5 ✭
First Anniversary 5 Agrees First Comment Photogenic
in Pokémon TCG LIVE Bugs & Feedback #1

I'm in the same boat as many people here, where I didn't get the Miraidon ex deck from the Battle Pass. I contacted customer support about it, and after a long back-and-forth with them telling me that I was wrong, they just doubled down and refused to help me. I still don't have the cards. What do I do now?

Answers

  • AleHDC
    AleHDC Member Posts: 15 ✭
    10 Comments 5 Agrees 5 Likes Name Dropper
    #2

    They just deleted my post of bugs, this forum and the game is a joke...

  • TechHog
    TechHog Member Posts: 2,828 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers
    #3

    At this point it's obvious that they don't have any plans to deal with the Miraidon ex deck issue and just hope we'll all forget about it.


    Please prove me wrong @TPCi_CursedSoup

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