[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
Did not receive boosters after redeeming codes
miss_misery
Member Posts: 1 ✭
Logged into my account using my iPad, Safari - 8 Battle Styles Redemption codes redeemed and still none of these booster packs have shown up in my account. Logged in and out again. Confirmed the codes were redeemed (on May 17th). I have redeemed cards before and it has worked, but this time nothing. Why is this?
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Comments
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Hi trainer!
This problem can have some reasons to occur and because of that, I recommend that you open a ticket with our fantastic support team. Here are the steps to do so:
1-Please go to https://support.pokemon.com/
2-Click the Pokémon Trading Card Game Live link.
3-When there, click "Contact Us" and specify what the issue you are facing is.
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