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Battle pass problem

marcorullo7
marcorullo7 Member Posts: 1 ✭
edited October 2022 in Pokémon TCG LIVE Bugs & Feedback #1 
I bought the battle pass but it doesn't allow me to redeem any kind of rewards. "Server error try later" stuff like that. another player with this problem? in 1 week the battlepass will end and I will not be able to redeem the rewards of more than 20 levels.


Comments

  • Mod_Pandaroo
    Mod_Pandaroo Moderator Posts: 107 mod
    100 Comments Second Anniversary 5 Answers 5 Likes
    #2

    Hey @marcorullo7 ,


    Have you tried to reach out to our support channel ?

    They will be happy to assist you with this issue. You can contact them on this address : https://support.pokemon.com/ then select  the Pokémon Trading Card Game Live link. From there click "Contact Us" to create a ticket.

    Feel free to attach any screenshot of the error message to your request so they will be able to sort your issue faster.

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