[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on June 24, 2025 while an update is being applied. Please see the Maintenance Notice - 06/24/25 announcement for more information.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on June 24, 2025 while an update is being applied. Please see the Maintenance Notice - 06/24/25 announcement for more information.
Pokemon support response time

silverozen
Member Posts: 1 ✭
May I know how long does it take for Pokemon's support to reply? I've made a report a week ago, and 2 staff has asked me very basic question and I have yet to receive a reply in 4 days.
The first question was asking me to reply on the website and the second is asking me what codes I am unable to use when I clearly stated the issue is related to missing items after the most recent live update.
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Answers
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I'm getting 1 week between responses and I am still unable to access my support web portal account.
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