Pokemon support response time

silverozen

May I know how long does it take for Pokemon's support to reply? I've made a report a week ago, and 2 staff has asked me very basic question and I have yet to receive a reply in 4 days.

The first question was asking me to reply on the website and the second is asking me what codes I am unable to use when I clearly stated the issue is related to missing items after the most recent live update.

crhaerich

I put in a request on the 4th and other then the thank you for submitting a request I haven't heard anything on it

Deankong

I've had an issue going for 5 months and they just decideded to close it while not fixing it and refuse to speak to me now, all I did was ask for an update company they got to make this is awful

AllanMeeks

I'm getting 1 week between responses and I am still unable to access my support web portal account.