Pokémon TCG Live will be offline for scheduled maintenance from 15:00 ~ 23:00 (UTC) on July 14, 2026.
Please see the Version 1.40.0 - Patch Notes for more information.
We are aware of an ongoing mail client outage impacting accounts attempting to complete the account creation process.
If you are not receiving emails related to Pokémon Trainer Central account creation or activation, please try again later.
Thank you for your patience as we work to resolve this issue.
Windows client crashes after selecting a language.
When launching the Windows client on my machine, the game immediately crashes.
It does not leave any entries in the Windows event manager and I'm unable to find any log files.
I am currently running Windows 11 64-bit. Is the application simply unsupported in my environment?
Comments
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I was hoping the maintenance would fix something, but my issue seems to be persisting.
On a side note, I've since tried to run Live in all the windows compatibility modes with Administrator's privileges. I have reinstalled the game multiple times, clearing out game related registries before reinstall. And I have used system restore to reset my windows system files to before my first Live install to really make sure I was getting a fresh installation.
It still doesn't work unfortunately.
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Having the same issue... I've tried several things, but it doesn't seem to want to continue past the language select!
I am also using Windows 10 (64-bit).
Has any solution been found yet?
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If y'all are still experiencing this even have the most recent updates, please toss this over to our Support Team using this link - https://bit.ly/3J8Rd9j
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