Bugged update, why rewards are not working?

charmender007

i simply accepted the free level 0 rewards of the new battle pass that should contains the new cards and... well it gave me the 1250 materials but non of the 7 packs (just in case i checked if there were automatically added to my collection but seems like no)

so anybody knows how to have the card back? should i open a ticket?

uncomonfossil

I would submit a Support Ticket.