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How to submit a support ticket

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trainer381277
trainer381277 Member Posts: 22 ✭
First Anniversary 5 Agrees First Comment
in General Pokémon TCG LIVE Discussion #1

I got no extra credits for all my stuff on ptcgo, I've noticed people automatically get a certain amount of crystals and credits to start without migrating and a free lugia deck without having played in the past. I lost all my extra packs and cards with 0 extra credits or crystals and I have no lugia deck

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  • Edurandomnumber
    Edurandomnumber Member Posts: 331 ✭✭✭
    5 LOLs First Answer 5 Agrees 5 Likes
    #2
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    The lugia reward was only between november and january

    To submit a support ticket, go to support dot pokemon, then pokemon tcg live, then contact us at the bottom of the page.

  • Eddie359934
    Eddie359934 Member Posts: 1 ✭
    First Comment
    #3
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    I have tried everything to get my vivillian medals to show up! My wife has access to them, so I know exactly where to look & what I'm looking for! I've gotten notifications that medals were earned, but they can't be found! I've even deleted Pokemon Go & reloaded it through the app store, nothing! The only difference between my wife & I is that I used to have an Android, but now use an iPhone. Couldn't see medals on Android & now not on iPhone either!

    Any help would be greatly appreciated!!!

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