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Bug Report: Game freezes after exchanging cards in the Card Dex

n00bl00d
n00bl00d Member Posts: 82
Third Anniversary 25 Agrees 25 Likes 10 Comments
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in Pokémon TCG Live Bugs & Feedback #1

I've encountered an issue when exchanging cards in the Card Dex, specifically in the XY Promo section.

After playing Build & Battle, the duplicate cards I receive are automatically converted into Trade Credits. When I use those credits to exchange for cards in the Card Dex, the exchange itself is successful, but then the game gets stuck.

The card I just exchanged for appears as a shadow in the background, with the message "Exchange successful!" on the screen. After that, none of the buttons or controls respond. I can't continue or do anything else in the app.

Steps to reproduce:

  1. Complete a Build & Battle run and receive rewards.
  2. Open the Card Dex and go to the XY Promo section.
  3. Select a card and exchange Trade Credits for it.
  4. Once the "Exchange successful!" message appears, the game gets stuck.

Screenshot:

Untitled Image

The only way I've found to get out of this is to close and restart the app. After restarting, I can continue exchanging cards without any problems.

However, having to restart the app just to exchange cards is obviously not how this should work. I hope this can be fixed, rather than having players rely on restarting the app as a workaround.

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