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Freezing in game
Everytime a pokemon gets knockout in ranked matches my game freezes and doesnt reconnect. This causes me to have to concede the game and record a loss. Ive tried uninstalling and reinstalling the game but that hasn't fixed it yet.
Comments
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In every KO it's odd... is this in the mobile app? if so does your device meet the recommended specifications?
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It's not every K.O but it only happens when a pokemon gets K.Od. could be the first or could be third pokemon in that game but it's happening 95% of the games I'm having. Yes it's on the mobile app and I hope my phone has the specifications it's the new s26
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Hey there, @VelvetThundz. We understand your concerns with the game freezing causing you to lose. Please report this experience to the support team for further investigation.
You can reach them at Pokémon Support, select Pokémon TCG Live, then select Contact Us.
Thank you for getting in touch with us!
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