Audio Sync

Andrini99

I really love the audio for this game - both the music and sound effects. However, I don’t get to hear the audio because I have to leave them off in the settings.

The reason for this is because unlike other mobile games, this one does not sync with the ringer being on/off. This means that the audio will play when I am wearing headphones or in the car on the phone or listening to music which is very disruptive.

Please fix this so that the audio syncs with the ringer so that I can actually listen to it when it’s possible instead of having to keep it off permanently!!

Mod_Bee

Hi @Andrini99! Thanks for sharing this feedback. We understand how frustrating it can be when the game’s audio plays, when you’re listening to music, using headphones, or in the car.

We recommend sending in a support ticket so the team can take a closer look and assist you, they can also track feedback/send to team for review.

To submit a ticket to support, go to Pokémon Support, select Pokémon TCG Pocker, then select Contact Us.

Thanks again!