Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Need help updating Live.

ccollette25
ccollette25 Posts: 2
5 Likes

I tried loading Live up, and it says it needs an update. When I click on the link, I get the error code 403. I have been using a VPN that has 3 different areas for Canada so not sure why this code is appearing and is beyond super frustrating.

Answers

  • Mod_haruichii
    Mod_haruichii Posts: 31
    10 Comments 5 Agrees First Answer Photogenic

    Hi @ccollette25! This problem can have some reasons to occur and because of that, I recommend that you open a ticket with our amazing support team. Please go to https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

  • ccollette25
    ccollette25 Posts: 2
    5 Likes

    Didn't have much of an option, unless you have a better resolution?

  • ManitobadogH
    ManitobadogH Posts: 0
    5 Agrees

    are you chinese?