Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Long loading screens

xXFabi1Xx
xXFabi1Xx Member Posts: 1 ✭
in Pokémon TCG Pocket Bugs & Feedback #1

In the current Version of the Game it Takes several minutes from time to time to load some areas in the Game (Like the Battle Site or Wonderpick)

Tagged:

Comments

  • DoubleCure
    DoubleCure Member Posts: 2,965 ✭✭✭✭✭
    5,000 Likes 2,500 Agrees 1,500 LOLs 2500 Comments
    #2

    Several minutes? that might happen right after an update, but it shouldn't be happening regularly… how old is your device?

  • Huejass892
    Huejass892 Member Posts: 1 ✭
    First Comment
    #3

    Im having this issue on a s24 ultra thats less than 2 years old after the most recent update I have reinstalled and cleared cache and nothing helps

  • Mod_Nova
    Mod_Nova Moderator Posts: 1,222 mod
    500 Likes 1000 Comments 250 Agrees 100 LOLs
    #4

    Hey @xXFabi1Xx and @Huejass892 - welcome to the community! We're happy to have you here.

    If you're still encountering this issue with loading screens being unusually long, please reach out to our team at this link with further information about your device and account.

    Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Pocket, and click "Contact Us" on the bottom of your screen. Thank you for your patience as we look into this for you! 😊

Categories