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Aeos Coin exchange event ended — still holding 100k unspent coins
I have approximately 100,000 Aeos Coins saved up that I was planning to use in an exchange/redemption event. The event has now ended and I no longer see an option to exchange these coins.
I'd like to know:
Is there any way to still redeem or exchange these coins after the event window closed?
If not, will there be a similar exchange event in the future?
These coins were accumulated over a long period of regular play, so losing the ability to use them is a significant loss for me. Any guidance on this would be appreciated
Comments
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@Dragonfly102024 @Hades0918 do you have an answer for them?
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I am sorry. I have not heard of any other exchange events.
I too, spent my gold coins prior to the license points change and also traded the ones I had earned afterwards (there were still ways to be awarded them for a while including via earned squad weekly rewards) via the event immediately.
Good luck.
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because those two don’t know what’s wrong, then I would suggest asking @Mod_Nova or another mod to try and get you connected with the support team. Thank you @Dragonfly102024 and @Hades0918.
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It's not "what is wrong" per say, there was a countdown clock on the exchange event for unused gold coins which was quite long (at least if you go by Unite standards). They ( @Adñañ) were just holding out hoping for something different to exchange for.
TBH I'm actually surprised the system didn't automatically convert the coins to standard tickets as is the usual thing that happens when an event ends and we either miss the exchange window or forget to do so.
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Ok! But, there still may be a problem in it not converting them?
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That I don't know. My gold coins I converted myself.
@Adñañ, my best suggestion is to talk directly with support via a ticket submission. They will need your info, including your support ID number and game version number found on the initial screen before you select the orange button to go into the main page. They will also request device specific info and a detailed description of what occured (or in this case what didn't occur). Screenshots of your unused coins, possibly of where they are currently residing (I'm assuming in your Item Box?) might help as well.
@Mod_Nova can give you the link for ticket submission or you can find it yourself on the right hand side of that opening screen that currently shows Yveltal, Palkia and the others. (Same screen that your support ID and version number are on.)
Hope that helps!
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