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Will you be fixing this bug and is there going be any compensation

Jericho0434
Jericho0434 Member Posts: 4
First Comment

Lost games of ranked because my opponent used judge and live decided that now my clock goes down during his turn and goes to zero and I dont get a turn and this then happened infinitely where I dont actually get turns anymore until I lose obviously and lost ranked points!

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Answers

  • DoubleCure
    DoubleCure Member Posts: 2,766 ✭✭✭✭✭
    2,500 Likes 2,500 Agrees 1,500 LOLs 2500 Comments

    Don't expect any compensation... if they fix those old desync bugs, that would be enough... in fact I dare to say a miracle.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,467 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees

    Hello @Jericho0434, thank you for reporting this issue.

    We understand your concerns with losing Ranked matches due to unexpected gameplay behavior. If you continue to experience this issue, we recommend submitting a ticket to Support so the team can investigate further.

    To submit a ticket:

    1. Visit https://support.pokemon.com/
    2. Select Pokémon TCG Live
    3. Click Contact Us
    4. Complete and submit the support form with details about the issue

    Thank you for bringing this to our attention.

  • Jericho0434
    Jericho0434 Member Posts: 4
    First Comment

    I miss the old tcg client thst rarely bugged. I often have games where buddy poffin cant get pokemon or crispin wont let me attach darkness energy. Or game bugs out of abilities. Or bugs out when a draw supporter activates or Dawn cant get basics etc etc the list goes on

  • DoubleCure
    DoubleCure Member Posts: 2,766 ✭✭✭✭✭
    2,500 Likes 2,500 Agrees 1,500 LOLs 2500 Comments

    Indeed... I'd gladly jump to a timeline where they just kept updating the old TCG Online to meet modern standards and TCG Live never existed.