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Bug

TALLONTED4
TALLONTED4 Member Posts: 1 ✭
in Pokémon TCG Live Bugs & Feedback #1

Seriously, you guys need to do better with this game. I was logged out in the middle of a match then the app claimed I was logged into a different device. It's a card game. Not that complicated

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,445 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees
    #2

    Hello @TALLONTED4, we understand how frustrating it can be to be disconnected during a match, especially when receiving a message indicating that your account is logged in on another device.

    If the issue continues, we recommend submitting a ticket to Support with details about when the logout occurred, the device you were using, and any screenshots of the message if available. https://support.pokemon.com/ (select TCG Live, then click "Contact Us")

  • DoubleCure
    DoubleCure Member Posts: 2,713 ✭✭✭✭✭
    2,500 Likes 2,500 Agrees 1,500 LOLs 2500 Comments
    #3
    https://community.pokemon.com/en-us/discussion/24474/bug

    I think the devs are doing the best they can... but for their small and inexperienced team… it's highly complicated.

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