Android version instability- softlock freeze on prize cards
In 6 monthI have been unable to complete 4/5 games on average. This is because of an overwhelming likelyhood that the game will freeze, where the timer continues to count down but no action is made by the game to progress the gamestate.
This always occurs whenever I take a prize card(s). There is a >50% chance it will freeze within the first 3 prizes. When I play on pc, this occurs however it is less frequent. I can play mahbe 3 games befoere the same freeze, same trigger. I am unable to test decks, participate in online events, etc in both cases. I didnt read any known issues of near universal freezing during prize draws in the known bugs.
I have tried, relogging, reinstallation, cache clears, even new accounts. Nothing has resolved it and I've begun to phase out of the card game entirely.
Comments
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Hi @NotNotNotMike! Welcome to the community.
Please contact our support team at this link with further information about your account. They can help you resolve this issue with your game freezing.
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. We hope to see you back in-game soon! 😊
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That's TCG Live, my friend... can you imagine it used to be much worse than that a year or so ago? I'm not even going to mention the early stages of the game... you should feel blessed to be able to complete 4/5 games...
Okay, maybe not "blessed" it's bad... and sad that it's still this unstable after so many years... well, let's hope it will finaly get significantly more stable in the next decade...
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