Card shuffling algorithm not working

Rocxidi

Recently there has been an issue with TPCGL's card shuffling not doing its job, leading to opening hands with 4 identical cards or 2-4 of the same Pokemon in prizes. This literally makes the game unplayable, and it's not an on-and-off issue, it happens too consistently.

Mod_Nova

Hi @Rocxidi! Welcome to the community. 😍

Please contact our support team at this link with further information about this potential issue with card shuffling so that we can investigate this for you.

Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. We appreciate your patience and understanding!

PikaCarter2025

https://community.pokemon.com/en-us/discussion/24254/card-shuffling-algorithm-not-working

This is nothing new. Tcg live has always had a horrible shuffling mechanism.