It hangs and I have to restart the app to fix it.

ElyVanHouten

I’ve been having constant issues with the game lately. It’s incredibly frustrating because it always seems to disconnect right during the end phase, without any warning or error message. It usually happens when I’m 100% about to win, forcing me to close the game and lose points for an automatic defeat.

Say what you will about the old TCG Online, but at least it had a reconnect feature. TCG Live is far more annoying in this regard. My internet connection is fast and stable, so that’s not the issue. Is anyone else experiencing this? Or is it possible that opponents are using some kind of exploit to force a disconnect? Any help would be appreciated.

Igris0911

it was disconnect issues
they said they will investigating the issue and will solve soon or later

Mod_Nova

Hey there @ElyVanHouten! If you are still encountering this issue, please contact our support team at the link with further information about these restarts.

Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. We appreciate your patience and understanding as we look into this for you. 🤗