PTCGL disconnection issues still not fixed
I've played multiple games after the update where in the patch notes they said they're making progress in fixing the disconnection issue. It turns out that it's still not fixed. I've had games where the client just froze. I couldn't do a thing except close the client to restart it again. I've been losing games where I would have won and it's just frustrating, really. The grind doesn't feel satisfying.
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Hi @Jemkip - welcome to the community! 😄
Please contact our support team at this link with further information about these disconnect issues you are experiencing. Please include your device type, any screenshots or battle-logs you have, and any other additions you may have that could help.
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. We appreciate your patience and understanding as our team looks into this for you.
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