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Main/Master set ribbons reset upon closing the game

Bredz
Bredz Member Posts: 2 ✭
First Comment
in Pokémon TCG Live Bugs & Feedback #1

When you complete a main set or master set, a big blue button that says "COMPLETE" appears where the progress bar for set completion should be. You click it, watch a short animation, and get a blue ribbon for main set completion/purple ribbon for master set completion. This part works normally, but when you close and open the game, the ribbons disappear, and the blue "COMPLETE" button reappears over all of the sets you have completed, requiring to you click the button(s) again to reclaim your ribbon(s).

Comments

  • Bredz
    Bredz Member Posts: 2 ✭
    First Comment
    #2

    Update - this glitch affects the mobile version of the game as well. I tried repairing the game with the installer to see if maybe it was a local issue, but that didn't fix it.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,365 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees
    #3

    Hi there, @Bredz, thanks for the detailed report and the follow-up. Please submit a ticket to Support with your account details, platform(s), and any screenshots or clips if possible, this will help the team track down the issue more quickly. https://support.pokemon.com/hc/en-us Select TCG Live > contact us

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